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Privacy Policy

On A Roll Gourmet Sandwiches (“we,” “our,” or “us”) operates www.onarollsandwiches.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site or interact with our business.
 

1. Information We Collect

Information You Provide

We may collect personal information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Payment information (processed securely through third-party providers)

  • Order details and preferences

  • Messages or inquiries submitted through forms
     

Automatically Collected Information

We may automatically collect:

  • IP address

  • Browser and device information

  • Pages visited and usage behavior

  • Location data (general, not precise GPS unless permitted)
     

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate about orders, updates, or inquiries

  • Improve our website and customer experience

  • Send promotions or updates (only if you opt in)

  • Maintain security and prevent fraud

  • Comply with legal requirements
     

3. Online Ordering and Third-Party Services

We may use third-party platforms (such as Toast, Wix, or similar services) to process orders, payments, and reservations.
 

These providers may collect and process your information according to their own privacy policies. We encourage you to review those policies before submitting your information.
 

4. Sharing of Information

We do not sell your personal information. We may share information with:

  • Service providers (payment processors, website hosting, analytics tools)

  • Vendors supporting business operations

  • Government or legal authorities when required by law
     

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve site functionality

  • Understand user behavior

  • Support marketing and analytics

You can disable cookies through your browser settings, though some features may not function properly.
 

6. Data Security

We implement reasonable safeguards to protect your information. However, no online system is completely secure, and we cannot guarantee absolute security.
 

7. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access the personal information we collect about you

  • Request correction or deletion of your information

  • Opt out of marketing communications

To make a request, contact us at:team@onarollmaui.com

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8. Hawaii Residents

We comply with applicable Hawaii privacy and consumer protection laws. We do not knowingly share or misuse personal information and take reasonable steps to safeguard data collected from customers in Hawaii.

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